❌ Cancellation, Return & Replacement Policy

This Cancellation, Return & Replacement Policy applies to all purchases made on www.mybmdtech.com, operated by BMD Technologies (BMD Global Technologies Private Limited).

By placing an order on our website, you agree to this policy.

🚫 1. No Return & No Refund Policy

• All products sold on www.mybmdtech.com are strictly non-returnable and non-refundable.

• Once an order is placed and confirmed, no return, refund, or exchange requests will be entertained under any circumstances.

• This policy applies to all products including weighing scales, industrial machines, and weighbridges.

🛑 2. Order Cancellation Policy

• Orders can be cancelled only before dispatch and at the sole discretion of BMD Technologies.

• Once the order is dispatched, cancellation is not allowed.

• BMD Technologies reserves the right to cancel any order due to:

  • Product unavailability

  • Pricing or technical errors

  • Payment issues

👉 In such cases, a refund (if applicable) will be processed for pre-dispatch cancellations only.

🔄 3. Replacement Policy (Limited Exception Only)

Replacement will be considered only under the following conditions:

✅ Eligible Cases:

• Product received is Dead on Arrival (DOA)

• Product has a manufacturing defect

❗ Mandatory Conditions:

• Issue must be reported within 48 hours of delivery

• Unboxing video proof is compulsory

• Product must be unused and in original condition with packaging

👉 BMD Technologies reserves the sole right to:

• Approve or reject replacement requests

• Decide whether to provide replacement or repair/service support

🚫 No refunds will be issued in any case.

⚠️ 4. Non-Eligible Cases

Replacement or support will NOT be provided in the following situations:

• Physical damage after delivery

• Damage due to misuse, mishandling, or improper installation

• Wear and tear due to usage

• Electrical damage (power fluctuations, short circuits, etc.)

• Unauthorized repair or modification

• Failure to provide unboxing video proof

📦 5. Damaged or Tampered Delivery

• Customers must check the package at the time of delivery.

• If the package appears tampered or damaged, do not accept delivery or mention it on the delivery receipt.

• Any claims must be reported within 48 hours with proper proof.

🚚 6. Shipping Charges

• All shipping charges (including for replacement, if applicable) shall be borne by the customer, unless otherwise decided by BMD Technologies.

⚖️ 7. Company Rights

• BMD Technologies reserves the right to inspect and verify the product before approving any replacement.

• All decisions made by the company shall be final and binding.

📞 8. Contact Details

For any queries related to cancellation or replacement, contact:

BMD Technologies
BMD Global Technologies Private Limited
📍 Kachcha Badli Road, Opposite Anaj Mandi Gate No.2, Jhajjar, Haryana 124013 (India)
📞 +91-9996158610, +91-7027981682
📧 mybmdtech@gmail.com